Sagar Sharma

I am a motivated IT student with experience in social media management, digital design, website management, and technical support. I am passionate about technology, data analytics, and software testing, and I enjoy learning new skills and improving my knowledge. I am currently building my career in the IT field and looking for opportunities to apply my skills in real-world projects and grow professionally.

Experience

Web & Social Media Coordinator / Technical Support

Telematics Tech Pvt. Ltd.
  • Managed and updated social media platforms and website content to ensure accurate and up-to-date product and service information.
  • Responded to customer inquiries through social media and online channels, ensuring timely resolution and improved engagement.
  • Assisted in creating and posting promotional content, monitoring audience response, and maintaining organised digital records.
Oct 2024 - Nov 2025

Casual Work Experience

Customer Service / Front

Show Your Ability Event

Helped participants fill out forms to collect data and welcomed people at the event.

March 4, 2026

Customer Service / Front

Baxters Catering Service (Homegrown Event & Balloon Festival)

Worked in a fast-paced environment to serve customers their orders and handle transactions.

March 14 & 21, 2026

Education

Waikato Institute of Technology

Master in Applied Information Technology
Feb 2026 - Present

Crimson College of Technology | Pokhara University

Bachelor in Computer Application
Sep 2019 - Nov 2024

Oxford Secondary School

Faculty : Science
2016 - 2018

Skills

Programming Languages & Tools

  • Microsoft Office 365
  • Graphics Designing (Canva / Photoshop)
  • Data Analysis (Power BI)
  • Software Testing (Manual Testing)
  • Digital Content Management
  • HTML / CSS / Tailwind / PHP
  • Project Coordination (Jira)
  • Administrative Support
  • Data Entry & Database Management
  • Record Keeping & Documentation
  • Communication Skills

Interests

I have a strong interest in data analysis, software testing, and designing. I enjoy working with data to find meaningful insights, ensuring software quality through testing, and creating clean visual designs.

Outside of tech, I love playing cricket, traveling to new places, and painting.

Academic Projects

  • Credit Card Fraud Detection using Machine Learning Algorithms (AI)
  • Transactional and Operational Analysis (Business Intelligence)
  • Pak'nSave Home Delivery Enablement (Project Management)
  • SajiloBazaar – Online Marketplace for Fruits and Vegetables (Bachelor Project)